Belgian producer since 1991
Delivery in Belgium and the Netherlands
Thousands of product lines
PEFC / FSC certified
Quality local wood
Quality guaranteed
Home Privacy

Privacy policy

Last updated: June 2026 — GDPR compliance (EU Regulation 2016/679)

1. Responsable du traitement

The controller of the personal data collected via this site is:

2. Données collectées

We collect the following data:

  • Via the contact form: surname, first name, email address, telephone number (optional), message
  • Via the order form: surname, first name, delivery address, email, telephone, delivery notes
  • Automatically: IP address, browser type, pages visited (anonymised browsing data)

3. Finalités du traitement

Your data is collected for the following purposes:

  • Processing and tracking your orders
  • Responding to your contact and quote requests
  • Sending the newsletter (if you have consented to it)
  • Improving our services and our website
  • Compliance with our legal and accounting obligations

4. Base légale du traitement

  • Performance of a contract (order processing)
  • Consent (newsletter, non-essential cookies)
  • Legitimate interest (service improvement, security)
  • Legal obligation (invoicing, accounting)

5. Durée de conservation

  • Order data: 7 ans (obligation comptable belge)
  • Contact messages: 3 ans après le dernier contact
  • Newsletter: until you unsubscribe

6. Partage des données

Your data is not sold to third parties. It may be shared with:

  • Our delivery providers (for fulfilling orders)
  • Our web host (as part of the technical service)
  • The competent authorities (where required by law)

7. Vos droits

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request the deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to certain processing
  • Right to restriction: restrict the processing of your data

To exercise your rights, contact us at info@boisdhermalle.com. You also have the right to lodge a complaint with the Data Protection Authority (DPA).

8. Cookies

This site uses only essential functional cookies (shopping basket via localStorage). No advertising tracking cookies are used without your explicit consent.

9. Contact

For any question regarding this policy or your personal data: contact form or info@boisdhermalle.com.